Who we are
What information we collect and how
The information we collect via the Website may include.
1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
3. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We do not store credit card details nor do we share customer details with any 3rd parties.
A Cookie is a piece of data stored by a website within a browser which remembers things that a browser has done in the past, such as logging in and which pages were visited. They are used to make interaction with the website faster and easier; helping provide the best user experience of the website.
Which cookies does this website use?
The cookies used on our websites have been categorised based on the guidelines found in the ICC UK Cookie guide. We only cookies for cookie tracking (saving user preferences such as your ecommerce account login details) and Google Analytics (website visitor information).
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including your address to the contact information found here.